Booking Terms & Conditions

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For further clarification of any matter relating to booking your tour with us please do not hesitate to contact our office directly.

Booking Confirmation

Once you have decided on your tour with us please email the information requested listed below. We will then confirm all to you and your day is then booked.

  • Full name of client
  • Date of tour
  • Destination of tour
  • Number in party
  • Number of adults, children and seniors
  • Pick up address
  • Drop off address
  • Contact cell number

Booking Terms & Conditions

  • Payment can be made in full on the day of our tour together
  • Payment can be made by cash, credit card or bank transfer
  • All credit cards are subject to a 6% surcharge
  • Our fee does not include any gratuities
  • Our fee does not include, unless specifically stated, entrance tickets, meals or any refreshments
  • Whilst we endeavour to conduct each tour as described there may be occasions due to traffic or weather conditions that changes have to be made to our suggested route

Cancellation Policy

  • Booking a tour with us constitutes a legally binding contract between us
  • Cancelling a booking more than 28 days before your first tour date will not generate any cancellation fee
  • Cancelling a tour less than 28 days before your first tour date will generate a cancellation fee equal to the amount of the entire charge of the tour booked

 

“Muchas gracias por todo Oliver. The trip was "lovely". You made the difference though. I sincerely thank you for having taken care of us. You made this trip an unforgettable one for everybody. We look forward to another chance to come and visit you. If any of your travels take you close to us, please do let us know. We would love to entertain you and your family. Keith has the goodies already. Just a little something from all of us. The bunny is for your daughter Olivia. Hope you get a chance to enjoy the family at least a bit today. Un abrazo!” Read more testimonials